Bill Advantage
MA04Other Adjustment

Secondary payment cannot be considered without the identity of or payment information from the primary payer

What this code means

Medicare needs information about your primary insurer before processing this as a secondary payer. This is a coordination of benefits issue.

What to do next

Provide your provider with your primary insurance information and ask them to resubmit with the primary payer EOB attached.

Appeal outlook: Very high when documentation provided

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