CO-19Contractual Adjustment
Claim denied because this is a work-related injury
What this code means
The insurer believes your injury or condition is related to your job and should be covered by workers compensation, not your health plan.
What to do next
If the injury is not work-related, provide documentation from your employer or physician confirming it is not a workers compensation case. Your health insurer should then process the claim normally.
Appeal outlook: Moderate when documentation is clear
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