The insurer sent payment directly to you instead of your provider. Your provider may be billing you again for a balance that was already paid.
Check your bank account or mail for a check from your insurer. If you received payment, forward it to your provider with an explanation. If you did not receive it, contact your insurer to trace the payment.
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Open Insurance Statement DecoderDenial codes on your EOB explain why a claim was denied. Learn what the most common codes mean in 2026 and the exact steps to fix or appeal each one.
Read articleWhat to Do When Insurance Denies a ClaimInsurance denied your claim? Learn the exact steps to appeal a health insurance denial in 2026, from reading the denial letter to external independent review.
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