This specific treatment was not authorized by your plan. Different from a prior authorization issue -- this means the treatment itself falls outside covered benefits.
Review your plan documents to confirm whether this treatment is excluded. If you believe it should be covered, appeal with clinical documentation and reference any applicable state mandates that may require coverage.
Appeal outlook: Moderate depending on plan type and state
Recommended tool
Bill Advantage can analyze your denial and generate a ready-to-send appeal or dispute letter in minutes.
Open Denial Letter Translator